Facilitating and automating usability testing of educational technologies

Mikel Villamañe, Ainhoa Alvarez

2024 - Computer Applications in Engineering Education

Artículo en revista

Autores (p.o. de firma):
Mikel Villamañe, Ainhoa Alvarez
Descripción:

Usability evaluation is a key element to ensure a positive user experience with any software and it is especially important in educational software tools where there are many different actors involved (lecturers, students, administrators, etc.). However, evaluating usability is not an easy task for nonexpert evaluators. To facilitate this evaluation task, this article presents a Methodology for Usability Testing (MUT) and a system (CALMUT) that assists nonexpert evaluators in the application of the methodology by automatizing the calculations and facilitating their interpretation. This can be very useful for learning and instructional designers but also to people involved in the decision of introducing or not a new educational software. To develop the proposal, a literature review of different usability metrics, methods, and systems was carried out first, followed by a selection and adaptation for novice usability evaluators. This article also presents a case study where lecturers tested the usability of an educational software following the proposal and shows that using MUT and CALMUT helps people without previous experience detect the main usability problems of educational systems before deciding whether to use them or not.

Editorial:
John Wiley & Sons Inc.
Año publicación:
2024
URL fichero:
https://doi.org/10.1002/cae.22725
Indicadores calidad:
JCR SCIE, Q2 en EDUCATION, SCIENTIFIC DISCIPLINES - SCIE y ENGINEERING, MULTIDISCIPLINARY - SCIE
SJR Q1 en Engineering (miscellaneous), Q2 en Computer Science (miscellaneous) y Education
Nombre publicación:
Computer Applications in Engineering Education
Fecha inicio:
2024-02-19